Help
FAQ
Quick answers to the questions we get most.
Making it
How much does one sachet make?
Makes approx. 500 mL prepared gelato. That's about 4 serves of 125 mL.
How much does each pack make?
A 3-pack or Make your own 3 makes approx. 1.5 L, about 12 serves. Starter 6 makes approx. 3 L, about 24. Make your own 6 + 1 makes approx. 3.5 L, about 28. A Party pack makes approx. 7.5 L, about 60. Serves are 125 mL.
How long does it keep?
24 months unopened, stored in a clean, cool, dry place.
Machines
What machine do I need?
A Ninja™ CREAMi™ or NutriBullet Chill™ are the primary compatible machines. Other at-home gelato makers can generally be used too. Follow the manufacturer's own instructions.
Will it work in my machine?
Gelato Time is made for the Ninja™ CREAMi™ and NutriBullet Chill™, and the sachets work in every Ninja™ CREAMi™, Deluxe and Swirl included. Place the frozen container into your machine, select the GELATO setting and churn until complete. Gelato Time products can also be used with other at-home gelato makers. Follow your machine manufacturer's instructions.
What size container do I need?
A 500 mL container. Mix one sachet with 360 mL of full cream milk, or 360 mL of water for sorbets, and pour it into the container. One sachet makes one tub.
Flavours & allergens
Are any of the flavours dairy-free?
No. Even the three sorbet (water-based) flavours carry a "may contain milk" allergen statement, so none of the six are dairy-free.
Is it made with real fruit?
Partly. Blood Orange Punch contains real concentrated orange juice. Strawberry Rush and Lime Blast are flavoured rather than made from real strawberry or lime.
Is gelato the same as ice cream?
Close cousins. Traditional gelato has less air churned through it than ice cream, so it eats denser and silkier, and it's served a touch softer so the flavour comes through. Every Gelato Time flavour is gluten free, so if you're after a gluten free ice cream you can make at home, any of the six will do it.
Is it gluten free?
Yes. All six flavours are gluten free. Each sachet makes approx. 500 mL of gluten free gelato, so a 3-pack makes approx. 1.5 L and six sachets approx. 3 L for anyone after a gluten free ice cream at home. Check the table below for what each flavour contains and may contain.
| Flavour | Contains | May contain |
|---|---|---|
 |
Milk | Egg, peanuts, tree nuts, soy |
 |
Milk | Egg, peanuts, tree nuts, soy |
 |
Milk, Soy | Egg, peanuts, tree nuts |
 |
None declared | Milk, egg, peanuts, tree nuts, soy |
 |
None declared | Milk, egg, peanuts, tree nuts, soy |
 |
None declared | Milk, egg, peanuts, tree nuts, soy |
Orders & shipping
How much is shipping?
Sign up and your first order ships free, whatever's in it. Add your subscriber code at checkout. After that, shipping is free on orders $149 and over. Under $149, it's $12.95 for up to 3 sachets, $16.95 for 4 to 7 and $24.95 for 8 or more, anywhere in Australia.
Where do you ship?
Anywhere in Australia. We don't ship overseas yet.
